Patients & Visitors

Information for In-Patients

Whether you are interacting with doctors, nurses, therapists or other support staff, you can be assured that we are all working together to ensure that you receive the highest-quality care on your journey to recovery. 

Patient’s Rights

The hospital does not exclude people or treat them differently because of race, colour, religion, sex, national origin, disability, gender identity or expression, physical appearance or age.

Privacy and Confidentiality

We ensure patient privacy and confidentiality. For more information, you may contact the hospital.

Our Staff

St. Anne’s staff take enormous pride in the service provided to patients. The patient care experience at St Annes is one that respects every patient’s background and beliefs. The diversity of our patients is reflected in our staff members and their attention to service and sensitivity is apparent in their day-to-day actions and attitudes.

Applicable Fees

Please contact the hospital to get a quotation.

Medical Aid Plans Accepted

St. Anne’s Hospital accepts most types of Medical Aid.

Please contact the hospital for more information.

Patient Safety

At St Annes Hospital, we strive to maintain the highest standards of patient care and safety.

Internet Access

Patients at St Annes Hospital will have access to Wireless Internet (WiFi) inside the hospital.

Information for Visitors

Visiting Hours

The hospital is open 24/7 but patients can be visited only at stipulated times..

  • Afternoon: 1300 – 1400

  • Evening: 1700 – 17:30

  • Visitor Guidelines

    We ask visitors to follow a number of guidelines to ensure that the patient environment remains safe, calm and supportive of healing.

    • Visit patients during regular hospital hours.

    • Have a maximum of Two (2) visitors per bedside 

    • Please cooperate with all requests from hospital staff.

    • No smoking.

    • Children under 12 years of age are not allowed in the centre as visitors.

    • Protect and respect the privacy of all patients.

    • Be sensitive to the patient’s condition (and their roommate’s) and limit the visit accordingly.

    • For the benefit of the patients, keep noise levels low at all times.

    • Do not bring any electrical appliances into the hospital.

    • Check whether cellphone use is permitted in your area, as they may interfere with medical equipment.

    • Follow staff instructions in times of emergency or special alert.

Cash (RTGS, USD) , Medical Aid, Bank Transfer, Cooperate Accounts



Alliance Health

First Mutual





FBC Health

Health International


Steward Health

Generations Health

Visiting Hours

1300 hrs – 1400 hrs

1700 hrs – 1730 hrs